Refund policy
All returns must have our prior approval, a Return Authorization Number, and a copy of our invoice or packing list. Returned goods that are normally stock items, and in normal on-hand quantities; and are not being returned due to our error may be subject to a 20% restocking charge. Returned goods must be returned with their shipping charges prepaid, but will be refunded if it's a result of our error. Goods that have been altered to customer specifications; or are not normally stock items; or not in normal on-hand quantities may be subject to a larger restocking charge, or may not be eligible for return. All return requests must be made within 30 days of receipt of product by the customer.
For return authorization, contact support@tarett.com.